Printer & Copier Services

Onsite Printer Maintenance & Service Contracts

Keep your printers and copiers running with a scheduled onsite maintenance contract — priority response, parts and labour, and proactive servicing across Auckland.

Get a free quote Call 09 243 1090

A printer that fails mid-deadline costs far more than the repair. Printer Direct offers onsite maintenance and service contracts that keep your printers and copiers running — with scheduled servicing, priority response and predictable costs across Auckland.

Stop reacting to breakdowns and start preventing them. Call 09 243 1090 to set up a plan that fits your fleet.

Set Up a Service Contract

What a contract covers

Scheduled preventative maintenance visits
Priority onsite response when something breaks
Parts and labour covered under the plan
Firmware, driver and settings upkeep
Consumable checks and replenishment
Usage monitoring and reporting

Why a contract

Less downtime

Proactive servicing catches worn rollers, fusers and faults before they stop you printing.

Predictable costs

One agreed cost instead of unpredictable break-fix bills.

Priority response

Contract customers jump the queue when an urgent fault hits.

For fleets of any size

From a couple of office printers to multi-site copier fleets, we tailor the plan and response times to how critical your printing is.

Frequently asked questions

What’s the difference from break-fix?

Break-fix means you pay per repair and wait your turn. A contract adds scheduled preventative servicing, priority response and predictable costs, so you have far less downtime.

Does it cover parts and labour?

Yes — plans can include parts and labour, and consumables can be added, so there are no surprise bills.

Can you service printers we didn’t supply?

Yes, we maintain most major brands whether or not we supplied the device.

Need help with onsite printer maintenance & service contracts?

Talk to the Printer Direct team for honest advice and a fast, fixed-price quote.